The HR Director

1. Why AI and XR strengthens communication, empathy and leadership

   Each year, more work becomes automated. That trend isn’t slowing down, which explains the rising anxiety around job displacement. But instead of shrinking the need for people, automation is magnifying the importance of interpersonal capability. Reports from the World Economic Forum and McKinsey (among others) all point to the same conclusion: the fastest-growing skills are communication, leadership, collaboration, adaptability, and emotional intelligence.

2. Multigenerational workforce – bridging gaps, harnessing opportunity

   For the first time in history, we have five generations working side by side. That’s a remarkable pool of insight, creativity and lived experience. The key is moving from a mindset of “difference equals difficulty” to “difference equals depth”.

3. How to counteract the isolation of leadership

   There is a reason why senior managers are so often criticised for being out of touch -the bubble.

4. What the AI gold rush gets wrong about hiring long-lasting talent

   AI can streamline hiring, but it can’t replace human judgment. Recruiters bring context, empathy, and insight that algorithms lack. Overreliance on automation risks poor hires and a damaged employer brand. The smartest HR leaders use AI as a co-pilot, not a gatekeeper, preserving the human connection at the heart of great hiring.

5. How to make interviews more inclusive

   In HR, we talk about diversity at conferences, in campaigns, and across the industry. Key issues get attention, from ethnic minority representation in senior leadership to the gender pay gap. Yet one area is often overlooked: the make-up of hiring panels.